Support
Support & setup guides.
Quick, plain-English walkthroughs for the things our clients ask us about most. Pick a topic below to get started — and if you ever get stuck, our team is just a phone call away.
What can we help you with?
Choose a guide below. We're adding new ones regularly — if you'd like a guide written for something you don't see here, please let us know.
Set up Microsoft Outlook
Install Outlook and sign into your Microsoft 365 account on iPhone, Android, Windows or Mac. Step-by-step screenshots for each platform.
View guidesAdd a shared mailbox
Set up a Microsoft 365 shared mailbox on your iPhone, iPad, Android, Mac or PC — for reception inboxes, team mailboxes, or covering a colleague's leave.
View guidesNeed a hand with something else?
If your question isn't covered here, we're happy to help directly. Get in touch and we'll walk you through it.